Privacy Policy

Every Child A Successful Swimmer

Who we are

We (The School Swimming Serivce, Sheffield City Council) collect personal information in a variety of ways e.g. via paper or online forms, by telephone or in face to face meetings, by email and letters.

This information may have been provided directly by you, your representative, a member of staff or by another organisation where there is a legal reason for them to share your information with us.

How will we use your information

We will use the information you provide in order to:

  • deliver an effective service to your school and understand your needs
  • ensure that we fulfil our legal obligations
  • maintain and update your customer records or contact details
  • contact you when we need to
  • obtain your opinion and feedback about the service we provide

The following information provided to us will be used to fulfil a contract between us and you and to be able to deliver an effective service and to protect the vital interests of everyone by making sure the service is appropriate to the needs to everyone, to keep everyone safe and to be able to act in an emergency situation:

  • Names
  • Telephone numbers
  • Organisation details
  • Addresses
  • Email addresses
  • Age / school year group
  • Gender
  • Medical details
  • Special Educational Needs, disabilities, English as an additional language

Failure to provide this information will result is us not being able to deliver the service to you in an effective and safe manner.

Who we share your information with

Your information will only be used by Sheffield City Council and we will not share it with any third party.

How long we will keep your information

This varies depending on the type of information, as well as the legal requirements and reason we are keeping the information. In some instances the law sets the length of time information has to be kept. We also have retention and disposal schedules which give details about how long we need to keep different types of information.

How we keep your data safe

Your data will be kept safe in line with our Data Protection Policy.

Using our website

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What are your rights

You have rights under Data Protection law. For further details about your rights, the contact details of our Data Protection Officer and your right to make a complaint please see our Data Protection web page: